Welcome to A Collections. These terms and conditions (“Terms”) govern your use of our website and the purchase of products from us. By accessing and using our website, you agree to comply with these Terms. Please read them carefully.

1. Agreement to Terms

1.1 Acceptance: By placing an order through our website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our website or placing an order.

1.2 Modification: We reserve the right to modify, update, or replace any part of these Terms at our discretion. Any changes will be effective immediately upon posting on our website. It is your responsibility to review the Terms periodically for updates. Your
continued use of the website and placing orders constitutes acceptance of any modifications.

2. Orders and Payments

2.1 Placing an Order: To place an order, browse our website, select the desired products, and follow the instructions provided. By placing an order, you represent that all information provided is accurate, complete, and current.

2.2 Pricing and Payment: All prices listed on our website are in AED and are subject to change without notice. Payment is required at the time of placing the order. We accept various payment methods, including Apple Pay , Google Pay , Visa & Mastercard.

2.3 Order Cancellation: You may cancel your order within 24 Hours from the time of purchase. Please refer to our cancellation policy for more information on the cancellation process and any applicable fees.

3. Customization

3.1 Customization Options: We offer customization options for select products. These options may include multiple customizations. Please review the product descriptions and customization guidelines before placing your order and contact us on whatsapp.

3.2 Order Modifications: Once an order has been placed, modifications or changes may not be possible. Please ensure all details are accurate before confirming your order. If you need assistance, please contact our customer support team as soon as possible.

4. Product Descriptions

4.1 Flower Availability: We strive to provide accurate and up-to-date information regarding the availability of flowers and products. However, due to seasonal variations and market conditions, some flowers or products may be subject to availability. We reserve the right to substitute flowers or products of equal or higher value if necessary.

4.2 Variation in Colors and Arrangements: Please note that colors of flowers and arrangements may vary slightly due to natural variations and differences in monitor settings. We make every effort to display accurate images and descriptions on our website.

4.3 Substitutions: In the event that a specific flower or product becomes unavailable, we may substitute it with a suitable alternative of similar quality, appearance, and value

5. Delivery

5.1 Delivery Areas: We offer delivery services to All UAE free. If your location is not within our delivery area, we may not be able to fulfill your order. Please contact our customer support for further assistance.

5.2 Delivery Timeframes: We strive to deliver your order within the same day for Sharjah, Dubai & Ajman and next day delivery for other emirates. However, please note that delivery times may vary depending on factors such as product availability,
customization requirements, and delivery destination. We will make every effort to communicate any delays to you promptly.

5.3 Delivery Issues and Responsibilities: We are not responsible for delivery failures or delays caused by incorrect or incomplete delivery addresses provided by the customer. It is your responsibility to ensure accurate delivery information. If any delivery issues
arise, please contact us as soon as possible.

6. Intellectual Property

6.1 Ownership of Content: All content on our website, including images, text, graphics, logos, and designs, is the property of A Collections and protected by copyright and other intellectual property laws. Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

6.2 Use of Trademarks: Any trademarks or logos displayed on our website are the property of their respective owners. They may not be used without prior written consent from the trademark owner.

7. Limitation of Liability and Warranty Disclaimer

7.1 Limitation of Liability: In no event shall A Collections, its directors, employees, or affiliates be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of the use or inability to use our website or the products purchased from us.

7.2 Warranty Disclaimer: We do not make any warranties or representations regarding the accuracy, reliability, or completeness of the content on our website. We do not guarantee that our website will be error-free, uninterrupted, or free from viruses or other
harmful components.

Your Cart is empty!

It looks like you haven't added any items to your cart yet.

Browse Products
Scroll to Top
Scan the code